Privacy Policy

Section 01

Information We Collect

Bytevex collects personal information in several ways in connection with the operation of our website and the delivery of our consulting services. We collect only the information necessary for the specific purpose for which it is gathered and do not engage in bulk collection of personal data.

The categories of personal information we may collect include:

• Contact information: full name, email address, company name, phone number, and mailing address when voluntarily submitted through our website contact form or in connection with a service engagement.
• Professional and organizational information: information about your company's digital infrastructure, tools, processes, team structure, and business context provided in the course of a consulting engagement.
• Communication records: the content of emails, messages, and other correspondence exchanged between you and Bytevex, including responses to our intake and discovery processes.
• Website usage data: technical data automatically collected when you access our website, including IP address, browser type and version, operating system, referring URLs, pages viewed, and time spent on pages. This data is collected through standard server logs and analytics tools.
• Transaction information: payment-related information as necessary to process fees for services. Bytevex does not store full payment card numbers; all financial transactions are processed through secure third-party payment processors.

We do not knowingly collect personal information from individuals under the age of 18. If you believe that a minor has submitted personal information to us, please contact us immediately so we can remove it.

Section 02

How We Use Your Information

Bytevex uses personal information solely for legitimate business purposes directly related to providing our services and operating our website. We do not sell, rent, or trade personal information to third parties for marketing purposes under any circumstances.

Specific uses of personal information include:

• Responding to inquiries, proposals, and consultation requests submitted through our website or other channels.
• Delivering consulting services, including conducting structural analyses, preparing deliverables, and maintaining communication throughout an engagement.
• Processing and managing payments for services rendered.
• Sending engagement-related communications including project updates, document sharing, and billing notifications.
• Improving the quality and relevance of our services based on feedback and engagement outcomes.
• Monitoring and improving the performance and security of our website.
• Complying with applicable legal and regulatory obligations.
• Enforcing our Terms of Service and other contractual agreements.

We process personal information only on lawful bases, including the performance of a contract, fulfillment of legitimate business interests, compliance with legal obligations, and in some cases, consent where explicitly obtained.

Section 03

Information Sharing and Disclosure

Bytevex does not disclose personal information to third parties except in the limited circumstances described below:

• Service providers and subcontractors: we may engage trusted third-party service providers to assist with website hosting, cloud storage, payment processing, and similar operational functions. These providers are contractually bound to handle personal information only in accordance with our instructions and this Privacy Policy.
• Legal requirements: we may disclose personal information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect the rights, property, or safety of Bytevex, our clients, or the public.
• Business transfers: in the event of a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of that transaction. We will notify affected individuals via website notice or direct communication before personal information becomes subject to a different privacy policy.
• With your consent: we may share personal information in other circumstances with your explicit prior consent.

We do not transfer personal information internationally except where necessary to use cloud services or tools that may process data in jurisdictions outside the United States. In such cases, we apply appropriate safeguards to ensure adequate protection of personal information.

Section 04

Data Retention

Bytevex retains personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

In general, the following retention periods apply:

• Contact and inquiry information: retained for up to twelve (12) months after the last interaction, unless an engagement was initiated, in which case the engagement retention period applies.
• Engagement and client records: retained for a minimum of seven (7) years following the completion of an engagement to comply with applicable legal, financial, and regulatory requirements.
• Website analytics data: retained in aggregated form indefinitely; personally identifiable usage data retained for no more than twenty-four (24) months.
• Payment records: retained as required by applicable tax and financial regulations, typically seven (7) years.

When personal information is no longer required for any of the purposes described in this Policy, we securely delete or anonymize it in accordance with industry-standard data deletion procedures.

Section 05

Data Security

Bytevex implements organizational, procedural, and technical security measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures include access controls limiting data access to authorized personnel only, use of encrypted communication channels for transmitting sensitive information, regular review of our data handling practices, and secure storage of physical and digital records.

No method of data transmission or storage over the internet is one hundred percent secure. While we strive to protect all personal information entrusted to us, we cannot guarantee absolute security. In the event of a data security incident that materially affects your personal information, we will notify you in accordance with applicable law and our internal incident response procedures.

Section 06

Cookies and Tracking Technologies

The Bytevex website may use cookies and similar tracking technologies to improve the user experience and gather aggregate usage data. Cookies are small text files stored on your device by your